Patientline - Communication, Entertainment  24hr Customer Care Team: 0870 212 1234
USING PATIENTLINE
Services and charges
Does my hospital have Patientline?
Before entering hospital
Top up credit
Calling a patient in hospital
Frequently Asked Questions
Terms and Conditions

Services and charges



Telephone Telephone - With a telephone right at your bedside it's easy to keep in touch.
Calls from the bedside cost 10p a minute, minimum call charge 10p.
Calls to the bedside cost 39p per minute off-peak and 49p at all other times (off peak rates are 6pm - 8am Mon to Fri and all weekends, peak rates apply at other times).
Please note call charges to or from international destinations, mobiles and other networks may vary.
Television Television - With a choice of entertaining TV channels you won't miss watching any of your favourite programmes. 1 day of TV (24 continuous hours) will cost £2.90, which includes free internet and games. A small number of hospitals currently run under a different system and will cost £3.50 for 1 day of TV (24 continuous hours). TV is free for children aged 16 and under. Longer stay discounts are also available
Radio Radio - Listen to a choice of national and local radio stations - all for free!
Games Games - Challenge yourself with our great range of games included in the television package. On Children's wards games are available for £1 a day.
We are sorry but games are not available at all hospitals.
Internet and Email Internet and email - Surf the net or send and receive emails - included in the television package.
We are sorry but internet and email are not available at all hospitals.